Privacy Policy
Last Updated: 12 May 2025 · Effective: 12 May 2025
Northkite ("we", "us", "our") is committed to handling your personal data responsibly and in accordance with Thailand's Personal Data Protection Act B.E. 2562 (PDPA). This policy describes how we collect, use, and protect information provided to us through our website and through our client engagements.
1. Data Controller
The data controller for your personal information is:
- Business name: Northkite
- Address: 118 Rama IX Road, Huai Khwang, Bangkok 10310, Thailand
- Email: [email protected]
- Phone: +66 2 643 8270
2. Data We Collect
Information you provide directly
- Name and contact details (email address, phone number)
- Business name and role when provided
- Message content submitted through our contact form
- Information shared during advisory sessions or project engagements
Information collected automatically
- Browser type and device information
- Pages visited and time spent on our website
- IP address and approximate location
- Cookie data (see our Cookie Policy)
3. Legal Basis for Processing
We process your personal data on the following legal bases:
- Consent: where you have given consent, for example by submitting our contact form or accepting optional cookies
- Contractual necessity: to perform or prepare for a service engagement you have requested
- Legitimate interests: to understand how our website is used and to improve our services, where these interests do not override your rights
- Legal obligation: where we are required to process data to comply with applicable law
4. How We Use Your Data
- To respond to enquiries submitted through our contact form
- To deliver and manage advisory engagements you have contracted with us
- To send relevant updates about our services where you have agreed to receive these
- To understand how visitors use our website and improve its content
- To comply with legal and regulatory requirements under Thai law
We do not sell your personal data to third parties. We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.
5. Data Sharing
Your personal data may be shared with the following categories of parties only where necessary:
- Service providers who support our website and communications (such as hosting and email providers), under strict confidentiality obligations
- Professional advisers engaged to assist with our own legal or operational obligations
- Thai government authorities or courts where we are required by law to disclose information
All third-party processors are required to handle your data in accordance with applicable data protection laws.
6. Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected:
- Contact form enquiries: up to 12 months unless a client engagement begins
- Client engagement records: up to 5 years from the end of the engagement, in accordance with standard business record-keeping requirements
- Website analytics data: up to 26 months
7. Data Protection Measures
We maintain appropriate technical and organisational measures to protect personal data against accidental loss, unauthorised access, disclosure, or destruction. These include:
- Encrypted data transmission over HTTPS
- Restricted access to personal data within our team
- Secure storage of client documents and session notes
- Regular review of data handling procedures
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant Thai supervisory authority within 72 hours of becoming aware of it, and will notify you directly where required.
8. Cookies
Our website uses cookies to support basic functionality and to understand how visitors use the site. For full details, please see our Cookie Policy. You can manage your cookie preferences at any time through the cookie settings on our site.
9. Your Rights Under the PDPA
Under Thailand's Personal Data Protection Act, you have the following rights:
- Right of access: to request a copy of the personal data we hold about you
- Right to rectification: to request correction of inaccurate or incomplete data
- Right to erasure: to request deletion of your personal data, subject to legal obligations
- Right to restriction: to request that we limit the processing of your data in certain circumstances
- Right to data portability: to request your data in a structured, machine-readable format
- Right to object: to object to processing based on legitimate interests
- Right to withdraw consent: where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. If you believe your rights have not been respected, you have the right to lodge a complaint with the Personal Data Protection Committee of Thailand.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and we recommend reviewing their privacy policies separately.
11. Children
Our services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that we have done so, we will delete that data promptly.
12. International Transfers
Our primary operations are based in Thailand. If personal data is transferred outside Thailand (for example, to cloud service providers), we ensure that appropriate safeguards are in place in accordance with the PDPA's requirements for international data transfers.
13. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised date. We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
14. Contact
For questions about this policy or to exercise your data rights, please contact:
- Email: [email protected]
- Phone: +66 2 643 8270
- Address: 118 Rama IX Road, Huai Khwang, Bangkok 10310, Thailand